Rubin Education Founder Danny Rubin spoke on August 8 with CBC Radio, the public broadcasting outlet that reaches listeners across Canada.

CBC Radio is the equivalent of NPR in the United States.

Rubin spoke with CBC workplace columnist Rubina Ahmed about why it’s not necessary to use ALL CAPS or multiple exclamation marks to convey a point.

Listen to the four-minute piece here:

Also be sure to subscribe to Rubin’s weekly NPR series, “Take My Word for It.” In each one-minute segment, Rubin provides smart, actionable communication advice for the job search and workplace.

Listen to past segments and subscribe here!